Microsoft Dynamics CRM 2016 Marketing - Only 5 Days

Four reasons why you should sit your Dynamics CRM 2016 Marketing course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2016 Marketing trained and certified faster. Learn more on this 5-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your Dynamics CRM 2016 Marketing course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass Dynamics CRM 2016 Marketing first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study Dynamics CRM 2016 Marketing with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 65.217 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?

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21.8.2017 (Monday)

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5.2.2018 (Monday)

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19.3.2018 (Monday)

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11.6.2018 (Monday)

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 65.217 students and asked them all to review our Accelerated Learning. Currently, 96.57% have said Firebrand exceeded their expectations:



"A high tempo and lots to learn from a great instructor. Thanks for helping me pass the exam in a quick tempo."
Seth Lindholm, Advitum AB (SWEDEN). - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"The trainer is an excellent instructor who manages to clearly elucidate even the more arcane aspects of Windows Powershell and the infrastructure required for the higher level concepts of the subject matter, e.g. federation services and active directory synchronization. His enthusiasm as an instructor and his humor helped to make the long and intense days go by more quickly. I would definitely work with him again."
Oliver Whisonant, GECO Deutschland GmbH. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"It was really great experience."
Saurabh Jain, Cognizant. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Good!"
Anand Bhopale. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"GOOD!"
Amit Tripathi, Software Architect . - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Very good."
Parikshit Kulkarni. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Firebrand Training is very good training, it has good instructor, also good planning, materials and location."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26.5.2014 to 2.6.2014)

"It was a great experience. Definitely would recommend the course."
Junaid Shakoor, Perspective Publishing Limited. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (11.11.2017 to 13.11.2017)

"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well. Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (9.11.2017 to 11.11.2017)

"Very good course and instructor, mixed course details with real life experience."
Anonymous - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (9.11.2017 to 11.11.2017)

"An intensive course but still managed to go through all material."
Anonymous - Microsoft Core Solutions of Skype for Business 2015 (3 days) (6.11.2017 to 8.11.2017)

"The instructor made the course accessible and interesting."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft Server Infrastructure (6 days) (30.10.2017 to 4.11.2017)

"The trainer had good hands-on experience of the product, which made the course interesting."
Thomas Thomas, Diyar United Co. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"Excellent trainer. "
J.PK, Diyar United Company. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"My level of knowledge of SQL was null when I started the course, after the first three days I had a basic idea of how to use TSQL to write queries, although the second part of the course was really advance for a beginner, it was really good explained and I was able to understand most of it and will keep in the future. Didn't pass the first test and I did not do the second test. "
Merce Bauza Cerezo, HEE. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Enjoyed my time doing SQL 2016 DD. The condensed long day format works very well for me. I even have a a Failure is not an option T-Shirt. I really like these courses."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Good course, very intense though. Very good coverage of all concepts - trainer was extremely knowledgeable and helpful."
Barry Henty, Natures Way Foods Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"It is a great experience with very good course quality."
Brayan De Abreu, Service Works Group.. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Firebrand exceeded my expectations. With just starting career in IT I was provided with courseware and referencing material I will constantly be referring to even after the course has finished."
Hayley Bean, Steelite International Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"I had heard a few things about Firebrand training prior to arriving certain individuals said I would be forced to stay up reading and studying all night. But after experiencing it myself I learnt that everyone's experience is different. The food and accommodation is amazing and the learning is set to a bearable pace that you have the opportunity to settle down and let the knowledge sink in."
Alexander Farrow Harson, Department for Education. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Great facilities and experienced staff and trainer."
Michael ODonnell, Sopra Steria Ltd. - Microsoft Private Cloud (6 days) (23.10.2017 to 28.10.2017)

"Training was brilliant, our instructor was superb and actually managed to make IT engaging and interesting so kudos to that. Facilities are good, but the days are long and intense!"
James Lewis, Carillion Communications Ltd. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"If you are serious about learning and want to excel in your chosen profession take a Firebrand course and set yourself up for life."
S.L.. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Instructors are extremely knowledgeable, supportive and very approachable."
Stephen Austin, Clearcast. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"If you need training or qualifications, and you need it now, forget trying to learn from a book, or local collage where it may get strung out over months. A course at Firebrand delivers everything you need quickly, comprehensively and in a smooth professional manor. So who you gonna call?"
D.J., Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"The training provided was hard, however the trainer made it easier to cope with and get knowledge out of the lesson without getting bogged down in information"
D.V., Platinum Stairlifts LTD . - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"This is the best experience I have had over my seven trips to Firebrand Wyboston and this is because of how the instructor has put the knowledge across to us. "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Had a good experience with firebrand Training. It was hard but was produce well by my lecturer which gave us a better chance of taking in the information and learning it for the exam. Must be prepared for very long days and very short nights but apart from that all was good and accommodation in executive suite was nice, clean and sanitary."
Jack Pollinger, Lockheed martin. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Having studied at firebrand previously I was eager to return for the MCSA Server 2016 course. The learning environment and proximity of hotel at the Wyboston site suited me well. If you never find time to study at work or in your personal time then firebrand provide the perfect environment for both learning and passing exams, and all without taking too much time away from work."
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (12.10.2017 to 22.10.2017)

"A fantastic course with a great instructor. Worth every penny."
Daniel De La Flor. - Microsoft MCSA: Windows Server 2016 (11 days) (12.10.2017 to 22.10.2017)

"Intense and knowledge filled, but the rewards are worth it."
Anonymous - Microsoft MCSA: Office 365 (5 days) (16.10.2017 to 20.10.2017)

"If you are capable of keeping up with intense training you will definitely be qualified by the end of your course!"
Ben Gerrard, Fourteen IP. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Great instructor and course content delivery. Highly recommended."
G.R.. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Really good course, great pace and the instructor was of course very knowledgeable about the subject. I feel like I have a greater understanding of the workings of server 2016, and I am very excited for the next part of the course. Cheers guys! "
Kristian Ward, Switch Networks Ltd. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Recommend this course for anyone in the IT industry as Firebrand has a great base of knowledge. "
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Great instructor, and a well lead course."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Have had a good experience at Firebrand. The instructor has been fantastic and has provided all the information needed to pass the exams."
B.R., Halton Borough Council. - Microsoft MCSD: SharePoint 2013 Applications – Developing Server Solutions (6 days) (9.10.2017 to 14.10.2017)

"Firebrand taught me 2 months ago for a networking course and was just as good this time, highly recommend Firebrand. Until next time!"
Jordan Duncan, LSI Architects. - Microsoft MTA Security Fundamentals (2 days) (6.10.2017 to 7.10.2017)

"This is now the 3rd time I have attended a Firebrand course and still cannot fault them. Each instructor I've had has been extremely knowledge and helpful. I have recommended FB to many colleagues."
Laura OConnor, Utilita Energy Limited. - Microsoft MTA Security Fundamentals (2 days) (6.10.2017 to 7.10.2017)

"The course was intensive with a lot to take in during a short period but you have every resource you need. Great Staff, great atmosphere and you get well looked after too. I'll be back!"
D.W.. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"Excellent tutor, all explained clearly and in detail."
Arkadiusz Rycyk, Environ Audio Ltd. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"The teaching was dynamic, engaging, immersive and knowledgeable. The instructor made complex concepts simple. I enjoyed the course very much. "
Richard Barnes, Whale Tankers. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"Intense but very rewarding course, learned a lot in a few days."
S.S.. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"The course was very intense and very informative, real examples were given to concepts hard to understand."
Anonymous - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"Training with Firebrand has been a great way to kick-start my IT certifications and to help me aim to progress in my careers. Instructors are knowledgeable and insightful and the learning experience was top notch!"
L.M.. - Microsoft MTA: Windows Server Administration Fundamentals (2 days) (2.10.2017 to 3.10.2017)

"Great facilities, good teacher and an enjoyable course."
Adam Batten. - Microsoft MTA Software Development Fundamentals (2 days) (28.9.2017 to 29.9.2017)

"This course was condensed but covered most of the topics. Will recommend to my colleagues and friends. One has to understand OOP, SDLC, VS, .net +Core. The Dev course was tough for me but the trainer made it understandable for me. "
P.A., kpdsolutions Ltd and contract client - TfL. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

"Excellent and to the point, cannot not praise enough the instructor whose delivery was impeccable. "
P.V.. - Microsoft MCSD: Azure Solutions Architect (9 days) (9.9.2017 to 17.9.2017)

"The training was well structured and comprehensive. I filled in my Azure knowledge gaps and the instructor prepared me for the exams excellently, and was extremely knowledgeable, patient, and friendly throughout. All hail Lord Chinzilla!"
Chris Smallman. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

"Lots of long days paid off - the course was tough but greatly rewarding. The instructor was a brilliant coach and we wouldn't have made it through the 9 days without him. The food wasn't bad either!"
Joseph Ellis, PA Consulting. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

This 5 day accelerated Microsoft Dynamics CRM 2016 Marketing course, teaches you the skills you need to manage Microsoft’s Dynamics CRM Marketing in a vast range of marketing disciplines and tasks.

You’ll learn to use Dynamics CRM Marketing for lead generation and management, multi-channel marketing communication like email marketing and social media marketing and the automation of marketing campaigns. You’ll also learn to manage entire marketing projects within the system, as well as the reports of the results and performance of projects.

Led by your official Microsoft instructor, you’ll follow Firebrand’s unique Lecture | Lab | Review technique and cover modules including:

  • Generate and manage marketing leads
  • Measure marketing performance and results
  • Integrate Microsoft Dynamics Marketing with CRM

You’ll sit exam MB2-709: Microsoft Dynamics CRM 2016 Marketing at the Firebrand training centre as part of the course, covered by your Certification Guarantee.

Passing exam MB2-709 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Marketing certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

This accelerated course is best suited for marketing managers and officers who need to manage or support the use of Microsoft Dynamics Marketing in their business.

Read more ...

Interested? See prices or call 0720-880599

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 0720-880599

Apply integrated marketing management (IMM) solution concepts (10-15%)

  • Describe marketing organisations and their solution requirements
    • Identify typical marketing organisation types and roles, define their functional needs, define specific marketing scenarios
  • Identify the characteristics of an IMM solution
    • Define IMM disciplines; identify functional product modules, define a solution implementation scope
  • Explain integration options
    • Characterise a customer relationship management (CRM) integration scenario, explain external Power BI reporting options, outline social engagement integration options

Set up and configure the application (10-15%)

  • Provision the software
    • Provision a mobile device management (MDM) system via Office 365, explain the Office 365 user setup process, describe the license assignment process
  • Explain the user interface and administrative settings
    • Indicate key navigation functionality, set up dashboard widgets; demonstrate user interface customisation options; configure user alerts options; describe key administrative system settings; enter support tickets, and work with support for resolution
  • Define users, contacts, and organisations
    • Set up different types of companies; introduce business hierarchies; create contact records; create templates for programs, campaigns, jobs, approvals, and estimates; explain the users and contacts relationship; define user and role privileges; use custom contact fields

Create, track, and measure multichannel marketing communication (10-15%)

  • Prepare system for multichannel marketing activities
    • Explain different email marketing plug-ins; review functional options of the Subscription Center; evaluate available email editor options; compare available email designations and rules; demonstrate file management for email marketing; describe events, landing pages, A/B testings, and webinars
  • Compose and send email marketing messages
    • Determine functional options of the drag-and-drop email editor, identify available personalisation and dynamic content options, expand on legal requirements for marketing email communication, characterise email performance reporting options, create queries; understand marketing lists
  • Create and post social media messages
    • Set up social media outlets; create and dispatch social media messages, create and integrate landing pages into email messages; create email templates; gather leads and connections with CRM

Generate and manage marketing leads (10-15%)

  • Capture and nurture marketing leads
    • Explore alternative lead creation methods and sources; describe available lead creation rules and strategies, differentiate between leads and lead interactions, apply manual and automated lead scoring, outline landing page design and operation options
  • Convert marketing leads and close opportunities
    • Identify key stages of the lead lifecycle, explain the Sales Ready stage and its relevance for an integrated MDM/CRM scenario, assign leads automatically based on defined criteria
  • Apply lead-based segmentation
    • Characterise different segmentation options; explain list and query setup, maintenance, and synchronisation options with CRM

Automate marketing campaigns (10-15%)

  • Plan automated marketing campaigns
    • Name and explain different campaign action and response types, compare different types of email campaigns, explore functional options available to pre-test certain campaign contents
  • Compose and activate the campaign workflow
    • Describe best practice examples for setting up automated campaign workflows, validate and activate automated campaigns
  • Maintain and report on automated campaigns
    • Demonstrate campaign performance and results tracking options, display sales collaboration features in an integrated MDM/CRM scenario, devise best-practices for mid-flight campaign alterations

Measure marketing performance and results (10-15%)

  • Use built-in performance reporting
    • Demonstrate benefits and limitations of built-in reports; explore report security options; compare built-in reports with ad-hoc list view reports; create standard Power BI dashboard widgets; repurpose OOB fields; add new fields for reporting needs
  • Leverage external reporting
    • Leverage Power BI functionality to build external custom reports, explain the role and function of the OData interface, demonstrate how Microsoft Social Engagement reports can be embedded

Manage marketing projects (10-15%)

  • Work with jobs, tasks, and requests
    • Compare typical job workflow scenarios, explain the job teams and job tasks functionality, build a job request connected to a job template
  • Manage digital assets and approval workflows
    • Name supported file types, point out available online markup functionality, compare different approval methods and user roles, manage file versioning and purge of deleted files, assist in naming conventions for files and a file library folder structure
  • Plan and organise events
    • Describe event registration and attendance management, define event venues and facilities, set up and manage event sessions, create approval templates

Manage marketing finance (5-10%)

  • Manage marketing budgets
    • Set up a chart of accounts, manage and maintain marketing budgets, configure budget security, differentiate between a workbook and a worksheet
  • Track expenses and other costs
    • Explore how to track marketing expenses and direct cost of labor; track time slips; report on planned versus actual project costs; create purchase orders, invoices, expenses, and estimates
  • Plan and buy media
    • Introduce media vendors and outlets, build a media plan and create media orders, report based on media usage and channel performance, compose a rate card

Integrate Microsoft Dynamics Marketing with CRM (10-15%)

  • Explain the business case scenario
    • Describe the solution’s underlying philosophy; determine limiting factors and exception criteria; assist the marketing and sales team to define which fields will be integrated; define business rules for leads, opportunities, and new campaigns
  • Describe technical requirements
    • Name the supported MDM and CRM versions and deployment options, identify the required technical steps to complete the integration, describe the MDM configuration steps for the MDM-CRM Connector

Read more ...

Interested? See prices or call 0720-880599

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-709: Microsoft Dynamics CRM 2016 Marketing

Passing exam MB2-709 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Marketing certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call 0720-880599

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 0720-880599.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISA, CISM, CGEIT, CRISC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 0720-880599

You do not need to possess any prerequisites for this certification.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 0720-880599 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 0720-880599