Microsoft MCSA: Microsoft Dynamics 365 - Only 7 Days

Four reasons why you should sit your MCSA Dynamics 365 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be MCSA Dynamics 365 trained and certified faster. Learn more on this 7-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your MCSA Dynamics 365 course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass MCSA Dynamics 365 first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study MCSA Dynamics 365 with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 65.217 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 65.217 students and asked them all to review our Accelerated Learning. Currently, 96.56% have said Firebrand exceeded their expectations:



"A high tempo and lots to learn from a great instructor. Thanks for helping me pass the exam in a quick tempo."
Seth Lindholm, Advitum AB (SWEDEN). - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"The trainer is an excellent instructor who manages to clearly elucidate even the more arcane aspects of Windows Powershell and the infrastructure required for the higher level concepts of the subject matter, e.g. federation services and active directory synchronization. His enthusiasm as an instructor and his humor helped to make the long and intense days go by more quickly. I would definitely work with him again."
Oliver Whisonant, GECO Deutschland GmbH. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"It was really great experience."
Saurabh Jain, Cognizant. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Good!"
Anand Bhopale. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"GOOD!"
Amit Tripathi, Software Architect . - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Very good."
Parikshit Kulkarni. - Microsoft MCSA: Office 365 (5 days) (21.11.2016 to 25.11.2016)

"Firebrand Training is very good training, it has good instructor, also good planning, materials and location."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26.5.2014 to 2.6.2014)

"It was a great experience. Definitely would recommend the course."
Junaid Shakoor, Perspective Publishing Limited. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (11.11.2017 to 13.11.2017)

"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well. Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (9.11.2017 to 11.11.2017)

"Very good course and instructor, mixed course details with real life experience."
Anonymous - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (9.11.2017 to 11.11.2017)

"An intensive course but still managed to go through all material."
Anonymous - Microsoft Core Solutions of Skype for Business 2015 (3 days) (6.11.2017 to 8.11.2017)

"The instructor made the course accessible and interesting."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft Server Infrastructure (6 days) (30.10.2017 to 4.11.2017)

"The trainer had good hands-on experience of the product, which made the course interesting."
Thomas Thomas, Diyar United Co. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"Excellent trainer. "
J.PK, Diyar United Company. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"My level of knowledge of SQL was null when I started the course, after the first three days I had a basic idea of how to use TSQL to write queries, although the second part of the course was really advance for a beginner, it was really good explained and I was able to understand most of it and will keep in the future. Didn't pass the first test and I did not do the second test. "
Merce Bauza Cerezo, HEE. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Enjoyed my time doing SQL 2016 DD. The condensed long day format works very well for me. I even have a a Failure is not an option T-Shirt. I really like these courses."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Good course, very intense though. Very good coverage of all concepts - trainer was extremely knowledgeable and helpful."
Barry Henty, Natures Way Foods Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"It is a great experience with very good course quality."
Brayan De Abreu, Service Works Group.. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Firebrand exceeded my expectations. With just starting career in IT I was provided with courseware and referencing material I will constantly be referring to even after the course has finished."
Hayley Bean, Steelite International Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"I had heard a few things about Firebrand training prior to arriving certain individuals said I would be forced to stay up reading and studying all night. But after experiencing it myself I learnt that everyone's experience is different. The food and accommodation is amazing and the learning is set to a bearable pace that you have the opportunity to settle down and let the knowledge sink in."
Alexander Farrow Harson, Department for Education. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30.10.2017 to 4.11.2017)

"Great facilities and experienced staff and trainer."
Michael ODonnell, Sopra Steria Ltd. - Microsoft Private Cloud (6 days) (23.10.2017 to 28.10.2017)

"Training was brilliant, our instructor was superb and actually managed to make IT engaging and interesting so kudos to that. Facilities are good, but the days are long and intense!"
James Lewis, Carillion Communications Ltd. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"If you are serious about learning and want to excel in your chosen profession take a Firebrand course and set yourself up for life."
S.L.. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Instructors are extremely knowledgeable, supportive and very approachable."
Stephen Austin, Clearcast. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"If you need training or qualifications, and you need it now, forget trying to learn from a book, or local collage where it may get strung out over months. A course at Firebrand delivers everything you need quickly, comprehensively and in a smooth professional manor. So who you gonna call?"
D.J., Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"The training provided was hard, however the trainer made it easier to cope with and get knowledge out of the lesson without getting bogged down in information"
D.V., Platinum Stairlifts LTD . - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"This is the best experience I have had over my seven trips to Firebrand Wyboston and this is because of how the instructor has put the knowledge across to us. "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Had a good experience with firebrand Training. It was hard but was produce well by my lecturer which gave us a better chance of taking in the information and learning it for the exam. Must be prepared for very long days and very short nights but apart from that all was good and accommodation in executive suite was nice, clean and sanitary."
Jack Pollinger, Lockheed martin. - Microsoft MCSA: Windows 10 (6 days) (23.10.2017 to 28.10.2017)

"Having studied at firebrand previously I was eager to return for the MCSA Server 2016 course. The learning environment and proximity of hotel at the Wyboston site suited me well. If you never find time to study at work or in your personal time then firebrand provide the perfect environment for both learning and passing exams, and all without taking too much time away from work."
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (12.10.2017 to 22.10.2017)

"A fantastic course with a great instructor. Worth every penny."
Daniel De La Flor. - Microsoft MCSA: Windows Server 2016 (11 days) (12.10.2017 to 22.10.2017)

"Intense and knowledge filled, but the rewards are worth it."
Anonymous - Microsoft MCSA: Office 365 (5 days) (16.10.2017 to 20.10.2017)

"If you are capable of keeping up with intense training you will definitely be qualified by the end of your course!"
Ben Gerrard, Fourteen IP. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Great instructor and course content delivery. Highly recommended."
G.R.. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Really good course, great pace and the instructor was of course very knowledgeable about the subject. I feel like I have a greater understanding of the workings of server 2016, and I am very excited for the next part of the course. Cheers guys! "
Kristian Ward, Switch Networks Ltd. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Recommend this course for anyone in the IT industry as Firebrand has a great base of knowledge. "
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Great instructor, and a well lead course."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12.10.2017 to 15.10.2017)

"Have had a good experience at Firebrand. The instructor has been fantastic and has provided all the information needed to pass the exams."
B.R., Halton Borough Council. - Microsoft MCSD: SharePoint 2013 Applications – Developing Server Solutions (6 days) (9.10.2017 to 14.10.2017)

"Firebrand taught me 2 months ago for a networking course and was just as good this time, highly recommend Firebrand. Until next time!"
Jordan Duncan, LSI Architects. - Microsoft MTA Security Fundamentals (2 days) (6.10.2017 to 7.10.2017)

"This is now the 3rd time I have attended a Firebrand course and still cannot fault them. Each instructor I've had has been extremely knowledge and helpful. I have recommended FB to many colleagues."
Laura OConnor, Utilita Energy Limited. - Microsoft MTA Security Fundamentals (2 days) (6.10.2017 to 7.10.2017)

"The course was intensive with a lot to take in during a short period but you have every resource you need. Great Staff, great atmosphere and you get well looked after too. I'll be back!"
D.W.. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2.10.2017 to 7.10.2017)

"Excellent tutor, all explained clearly and in detail."
Arkadiusz Rycyk, Environ Audio Ltd. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"The teaching was dynamic, engaging, immersive and knowledgeable. The instructor made complex concepts simple. I enjoyed the course very much. "
Richard Barnes, Whale Tankers. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"Intense but very rewarding course, learned a lot in a few days."
S.S.. - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"The course was very intense and very informative, real examples were given to concepts hard to understand."
Anonymous - Microsoft Programming in C# (4 days) (2.10.2017 to 5.10.2017)

"Training with Firebrand has been a great way to kick-start my IT certifications and to help me aim to progress in my careers. Instructors are knowledgeable and insightful and the learning experience was top notch!"
L.M.. - Microsoft MTA: Windows Server Administration Fundamentals (2 days) (2.10.2017 to 3.10.2017)

"Great facilities, good teacher and an enjoyable course."
Adam Batten. - Microsoft MTA Software Development Fundamentals (2 days) (28.9.2017 to 29.9.2017)

"This course was condensed but covered most of the topics. Will recommend to my colleagues and friends. One has to understand OOP, SDLC, VS, .net +Core. The Dev course was tough for me but the trainer made it understandable for me. "
P.A., kpdsolutions Ltd and contract client - TfL. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

"Excellent and to the point, cannot not praise enough the instructor whose delivery was impeccable. "
P.V.. - Microsoft MCSD: Azure Solutions Architect (9 days) (9.9.2017 to 17.9.2017)

"The training was well structured and comprehensive. I filled in my Azure knowledge gaps and the instructor prepared me for the exams excellently, and was extremely knowledgeable, patient, and friendly throughout. All hail Lord Chinzilla!"
Chris Smallman. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

"Lots of long days paid off - the course was tough but greatly rewarding. The instructor was a brilliant coach and we wouldn't have made it through the 9 days without him. The food wasn't bad either!"
Joseph Ellis, PA Consulting. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9.9.2017 to 17.9.2017)

Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

Read more ...

Interested? See prices or call 0720-880599

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 0720-880599

Microsoft Dynamics 365 customer engagement Online Deployment


Create a Customer Organisational Structure

  • Support the Microsoft Dynamics 365 client environment - Validate minimum browser requirements for devices utilisng the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments
  • Deploy Microsoft Dynamics - Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organisational environment; create a deployment plan to meet organisational considerations
  • Import data into the Microsoft Dynamics 365 environment - Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service
  • Manage the Microsoft Dynamics 365 environment - Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronisation within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles

Administer the Microsoft Dynamics 365 Environment

  • Deploy instances - Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties
  • Manage instances - Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications
  • Manage updates - Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates

Integrate Microsoft Dynamics with Other Applications

  • Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics - Configure Exchange server synchronisation for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint
  • Integrate other Microsoft Online Business Solutions with Microsoft Dynamics - Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration
  • Integrate customised and third party applications with Microsoft Dynamics - Configure and manage app modules, create customised function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps

Manage Microsoft Outlook and Mobile Environments

  • Integrate Microsoft Dynamics 365 with Outlook - Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronised fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface
  • Manage and configure mobile apps for Microsoft Dynamics 365 - Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Microsoft Dynamics 365 Customisation and Configuration


Configure Microsoft Dynamics 365

  • Configure Microsoft Dynamics 365 settings - Configure auditing, document management, and collaboration; configure administration settings; perform data management tasks; perform user management; implement themes
  • Manage Microsoft Dynamics 365 security - Identify security roles, define permissions and privileges, configure access levels, configure security roles, assign security roles, implement multiple security roles, manage access, implement the standard security model and hierarchy security, configure business units, manage teams
  • Configure email services - Identify integration options, configure email server profiles and default organisation email settings, enable server-side email synchronisation, enable folder tracking, map exchange folders, set up and configure the CRM App for Outlook
  • Integrate Microsoft Dynamics 365 with other Office 365 offerings - Select the appropriate Office 365 group integration, create and configure Office 365 groups, integrate Microsoft Dynamics 365 and SharePoint, enable linking to OneNote files, set up and configure OneNote integration, configure OneDrive integration

Implement Microsoft Dynamics 365 entities, entity relationships, and fields

  • Manage Microsoft Dynamics 365 entities - Manage entity ownership, manage entity properties, configure system entities, describe activity entities, configure entity ownership and entity properties, implement managed properties, configure custom entities and security roles, delete entities
  • Implement entity relationships - Define relationship types, create relationships, configure cascading rules, identify types of cascading behavior, work with hierarchical data, configure entity mapping, create connections and connection roles
  • Define and configure Microsoft Dynamics 365 fields - Identify field types, define field naming requirements, configure field properties and field display formats, implement option sets and two option fields, configure lookup fields and customer fields
  • Configure field customisations - Configure fields, configure field properties, use calculated fields, use rollup fields, configure global option sets, create alternate keys, configure field security and security roles, use status and status reasons, identify status reason transitions

Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations

  • Create and manage Microsoft Dynamics 365 solutions - Recommend usage patterns for Microsoft Dynamics 365 solutions, identify solution components, identify solution types, create managed and unmanaged solutions, configure publishers and versions, manage multiple solutions, import and export solutions
  • Customise Microsoft Dynamics 365 forms - Identify Microsoft Dynamics 365 form types, build a form, use specialised form components, implement access teams and subgrids, create editable grids, work with navigation, use multiple forms
  • Implement Microsoft Dynamics 365 views and visualisations - Identify view types; create, modify, manage, and delete views; customise views; create system and personal charts; identify chart types that can be combined; use available series aggregation types; customise charts; import and export charts; create dashboards and dashboard components; customise dashboards; control access to dashboards
  • Configure Microsoft Dynamics 365 for mobile devices - Deploy the mobile client, identify available entities for the mobile client, configure mobile navigation, design mobile form layout, create custom controls, hide mobile form content, create multiple forms, create mobile views and activity lists

Implement business rules, workflows, and business process flows

  • Implement and manage business rules - Determine when to use business rules; describe business rule scopes; identify actions that trigger business rules; configure business rules, conditions, and actions
  • Implement and manage workflows, dialogs, and custom actions - Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
  • Implement and manage business process flows - Identify business flow components; enable business process flows; implement steps, stages, and categories; implement flows that use multiple entities; use conditional branching; implement role-driven business process flows; run workflows

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Interested? See prices or call 0720-880599

Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

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Interested? See prices or call 0720-880599

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 0720-880599.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISA, CISM, CGEIT, CRISC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call 0720-880599

Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 0720-880599 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 0720-880599